Customer Identity & Access Management
The public-facing surface of identity — registration, login, consent, and account recovery for the customer population. The largest family by submission volume and the program's original focus.
- Best CIAM Deployment — Enterprise
- Best CIAM Deployment — Mid-Market
- Best CIAM Migration & Consolidation
- Best Customer Login & Registration Experience
- Best Consent & Preference Management
- Best Account Recovery & Fraud Resistance
2024 winner: Okta for Customer Identity Cloud — subsequently cited in 14 enterprise RFP shortlists.